Shipping and Returns

Shipping Times and Cost

We aim to send out all orders within 14 working days. Once shipped below are the estimate arrival times of your package.

Returns Policy

The last thing we want is for our customers to be unhappy with one of our products, we take pride in checking and packaging all of your orders ourselves, this is to make sure that you receive the right item and to make sure there are no faults with the order. In the unlikely event that you have an issue with your order please contact us at support@isolateldn.co.uk so we can resolve your issue as soon as possible.

We do not currently accept returns however we can issue you a refund/replacement, please email us with your order number and a brief description of your issue.

Once items are shipped we are not able to make any adjustments to the order. Please email support@isolateldn.co.uk to arrange a replacement, please include the order number in the subject of the email and state the reason you are requesting a return.