My Order Confirmation Has Not Come Through, What Do I Do?
If you have not received the email confirmation, please check your junk/spam folder. If nothing is there then email us at email@example.com. If the email was found in the junk, please trust our @isolateldn.co.uk address so you do not miss out on future emails.
Do You Ship Internationally?
Yes, we ship first class worldwide. Please note shipping prices will vary depending on your location but it will get to you safely without any worries. Please check our shipping and returns page for prices.
When Can I Expect My Order?
We ship via Royal Mail and you should receive your order 2-5 business days after your order has been shipped. Please note that we may ship your item from 1-14 days after your order had been placed. We don’t ship on bank holidays.
International orders take between 5-10 days.
Orders to the US can take between 7-14 days.
ROW orders may take 7-14 business days.
What’s the isolateldn Return Policy?
Please visit out shipping and returns page to view the return policy.
Please email firstname.lastname@example.org with your inquiry and we'll get back to you.
What Forms Of Payment Do You Accept?
Currently we accept PayPal and all debit and credit cards (including Apple Pay).
Can My Order Be Changed Or Cancelled?
Unfortunately once your order has been dispatched we are unable to amend it. Please email us at: email@example.com as soon as possible after placing your order to see if we are able to resolve your issue.
Are The Items Unisex?
Yes, our items are made for everyone.
Can We Do Collaborations?
If our brand fits yours, of course.
What's the isolateldn Social Media handle?
Search @isolateldn and you will find us on all platforms, please tag us in your pictures so we can feature them on our Instagram page.